The problem, the product, and the complete customer journey — from local discovery through response, booking, reputation, reviews, referrals, and reactivation.
The film illustrates the RaveHQ loop above. Available actions vary by plan, consent, customer-set limits, and the accounts you connect.
Getting started
Connect. Scan. Running.
1
Connect
Start with your Google profile. Growth plans also connect your channels, booking path, and customer-owned ad accounts.
2
Scan
Public evidence establishes the baseline. Connected lead, booking, campaign, and outcome data is added only when available.
3
Running
Set your offer, service area, consent, quiet hours and caps. We test the configured workflow before enabling live actions.
The complete customer loop
The public footprint and the front door now work together.
Get Found keeps your discovery and trust foundation strong. Win Your Market and Every Location add connected inbound follow-up. Growth plans also add paid campaign operation. The six stages below show what runs at each step.
After setup, routine growth work runs automatically inside your rules. Genuine exceptions and new business decisions wait for you. The customer supplies unavoidable one-time authority; automatic actions run only inside the consent, quiet hours, suppression, messaging, spend, and stop-loss limits you set — and wait for confirmation from connected services before reporting completion.
The operating cycle
The foundation improves while the front line keeps moving.
Six connected stages, from earning demand to proving and compounding commercial outcomes.
· 01
Attract
Improve the digital foundation and open qualified demand
Foundation
Profile, site, local search, AI-readiness, directories, and reputation are assessed and improved from available evidence.
Growth plans add
Campaigns in the Google Ads and Meta accounts you connect, offer and landing-page variants, and budget reallocation inside the caps you set.
You set once
Truthful offers, service areas, customer-owned accounts, budgets, and stop-loss limits.
You receive
A stronger public entry point and, where activated, an operated demand source.
Public changes stay inside your policy. Supported actions can run automatically or wait for approval, and nothing is marked complete until the change is confirmed.
· 02
Capture & Respond
Connected demand receives the right first action
When
A connected form, call, or email inquiry arrives, or SMS or WhatsApp where your connected provider supports it.
RaveHQ decides safely
Source, purpose, consent, quiet hours, suppression, service area, and urgency determine the permitted next action.
You set once
Approved channels, response policy, business hours, boundaries, and escalation path.
You receive
A dated record of responses and items that need your attention.
· 03
Qualify & Book
Move suitable demand to the real next step
When
An inquiry is eligible for the next commercial step.
RaveHQ asks
Only the industry, offer, service-area, urgency, and eligibility questions required for that journey.
RaveHQ advances
Qualified intent to the connected booking destination without inventing price, availability, or service facts.
You receive
Lead, qualification, and booking records kept as separate evidence classes.
· 04
Follow Up & Recover
Keep real intent from silently disappearing
When
A qualified inquiry stalls, a call is missed, or a booking is canceled or marked no-show.
RaveHQ follows
The approved cadence and channel policy without treating every interruption as the same event.
RaveHQ stops
At opt-out, suppression, policy limit, successful booking, or the configured stop condition.
You receive
Recovered opportunities and exhausted paths reported separately.
· 05
Verify & Compound
Turn completed outcomes into durable growth
When
A connected system verifies the completed customer outcome.
RaveHQ activates
Lawful review, referral, repeat-visit, recovery, or reactivation paths appropriate to the customer state.
RaveHQ protects
Customer-authored review text, purpose limitation, suppressions, and approval boundaries.
You receive
A record of review requests, referrals and follow-up sent after confirmed visits.
· 06
Learn & Improve
One account truth, continuously refreshed
When
New public, provider, conversation, booking, campaign, or outcome evidence enters the account.
RaveHQ updates
The persisted dashboard snapshot, action queue, exceptions, history, and matching downloadable report.
You may review
Review progress in your dashboard, the weekly Monday report or the monthly executive update; the next cycle does not depend on opening an email.
You receive
One view of confirmed changes, recorded outcomes, estimates and blocked work.
The cycle keeps running. New evidence feeds the next queue without a manual restart.
One account truth
Public evidence and connected outcomes stay distinguishable.
RaveHQ never fills an unavailable signal with a guess.
Available business evidence
Google Business Profile
Your website
Inbound channels and customer-owned campaigns
Booking and verified outcome records
IN YOUR REPORT
What the account keeps separate
Public readiness and reputation evidence
Inquiries, qualifications, bookings, and completed outcomes
Independent platform confirmation and verified public changes
Hard attribution, soft attribution, and modeled opportunity
RaveScore is RaveHQ’s 0–100 score of a business’s public Google review reputation, built only from external Google evidence. It never absorbs funnel or revenue data. Connected commercial outcomes remain separate, and unavailable evidence remains unavailable rather than becoming a fabricated zero or modeled fact.
Evidence and progress
What changed, what it produced, and how certain we are.
Public signals, executed actions, provider confirmations, inquiries, bookings, completed outcomes, attribution, and modeled opportunity are labeled separately. RaveScore remains a narrow 0–100 measure of public Google review reputation so one attractive number can never hide the real commercial story.
Scanning, scoring, drafting, authorized dispatch, remote verification, and reporting run on the account’s schedule.
Policy controlled
Automatic or approval-required.
Choose once by action type. RaveHQ respects that boundary and only marks a public change complete after it is confirmed.
The review experience
Real words first. Optional polish second.
The customer writes the experience. An AI-assisted draft may clarify those words, but it cannot add a rating, person, service, or claim, and nothing advances without explicit final approval.
The blank box
Useful detail is hard to start.
Customers can leave a short review in their own words. Optional editing can help them clarify what they have already written.
Write a review…
"Great place!"
"Good service."
"Recommended."
The problem is not positivity. It is the absence of useful, customer-authored detail.
RaveHQ review flow
Write first, optionally polish, then decide.
The business never requests a rating or specific praise. AI becomes available only after the customer writes.
1
The customer writes first. One neutral question, answered in the customer’s words.
2
Optional source-only polish. AI may clarify or shorten only the supplied text.
3
Explicit final approval. The customer can edit, discard, keep the original, or approve before Google opens.
Nothing is posted by RaveHQ. Google opens only after the customer confirms the final wording.
The weekly experience
The work keeps moving. You keep the view.
One email. One evidence-backed summary. No chasing.
Optional Monday oversight (5 minutes)
Open your reportArrives 8am every Monday. One email.
Review what changedVerified actions, staged exceptions, evidence movement, and next priorities.
Intervene only by exceptionThe next cycle continues even if you close the email.
What’s inside Monday’s report
Executive Summary
The 30-second read — score, trend, what changed.
Funnel Movement
Inquiries, qualifications, bookings, completed outcomes, and recovery kept distinct.
Completed Actions
Platform confirmation and public verification for the work RaveHQ can prove.
Exceptions & Approvals
Blocked connections, stop-loss pauses, and genuinely human decisions.
Next Growth Priorities
The highest-impact foundation, acquisition, conversion, or retention work next.
Find the first visible leak. Then connect the whole loop.
Run a free public-evidence scan in 20 seconds, then see how RaveHQ can operate discovery, acquisition, conversion, reputation, and repeat growth for your plan.