RaveScore

What RaveScore measures.
What we publish — and what we protect.

The public framework shows the five headline signals, their weights, evidence sources, and safeguards. The implementation remains confidential so RaveHQ can improve it for different markets, verticals, and evidence conditions without exposing a copyable recipe.

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The purpose

A consistent reputation signal from public reviews

RaveScore is RaveHQ’s 0–100 score of a business’s public Google review reputation, built only from external Google evidence. It reads five headline signals from public Google review evidence. Profile, website, Maps, competitor, and AI-search findings belong to the wider, versioned 51-check report; they do not silently enter it. Critical gaps are also flagged separately so an average score cannot hide a consequential failure.

The public framework

Five signals. Fixed headline weights.

The same five-part framework is used for every business. Publishing the categories and weights makes the score understandable without exposing the implementation recipe.

Signal
Weight
Public evidence
Rating Quality
35%
The strength of the public star-rating signal
Theme Strength
25%
Recurring meaning and sentiment in public review text
Review Volume
15%
How much public review evidence supports the reputation
Staff Sentiment
15%
Customer sentiment around named people or teams
Trend Momentum
10%
The direction of recent review evidence over time
The disclosure boundary

The framework is public. The operating intelligence is proprietary.

RaveHQ publishes enough for a customer to understand and challenge a result: the headline signals and weights, source families, evidence status, coverage, safeguards, and movement over time.

We do not publish the proprietary instructions, thresholds, calibration, quality controls, or prioritization behind a result. Those details are confidential RaveHQ intelligence and are not licensed as a recipe for reproducing the product.

That protected intelligence may improve by target market, vertical, business context, language, connected sources, and evidence quality. The five-signal framework and headline weights remain consistent while the recommendations adapt instead of becoming a one-size-fits-all checklist.

Evidence rules

Every result shows its evidence

Profile details come from the matched Google Business Profile. Review signals use the public reviews available for that account. The mechanics for obtaining and evaluating that evidence remain proprietary.

The report identifies the matched business, measurement time, evidence coverage, and anything unavailable or incomplete that affects how a result should be read.

Evidence family
Used for
What the report discloses
Matched public profile
Business identity, rating, and reported review count
Matched identity and measurement time
Public review evidence
Review text, dates, themes, and named-person evidence
Coverage and whether the result is measured, provisional, or unavailable
Non-negotiable safeguards

The rules that do not move

  • 1
    External evidence only. Activity inside RaveHQ cannot increase RaveScore by itself.
  • 2
    Measurement status shown. Missing or incomplete evidence is labeled, not silently filled.
  • 3
    Consistent headline framework. The five signals and weights do not change from one business to another.
  • 4
    Frozen history. A completed monthly snapshot is not rewritten later.
  • 5
    Customer authorization. A public response or profile change runs only inside the customer’s chosen policy, and it counts as complete only after the change is confirmed.
Competitive context

Context sits beside the score, never inside it

Live competitor, category, and geo-grid evidence appears beside RaveScore only when it is measurable. Illustrative context stays labeled and is never passed off as a live competitor measurement. Read what “illustrative” means.

See your score for free.

Takes 20 seconds. No credit card. We pull your public data, score your public Google review reputation as your RaveScore, and show you your biggest gap, straight from the outside world.

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