Security & Trust

How we handle your data.

You're trusting RaveHQ with access to your Google Business Profile and your review data. Here's exactly how payments, data, and access are handled — no vague claims, no certifications we don't have.

Payments

We never see or store your card number.

All payments are processed by Stripe, a PCI-compliant payment processor used by millions of businesses worldwide. Your card details are entered directly into Stripe's secure checkout and never touch RaveHQ's servers. RaveHQ stores only what's needed to manage your subscription — plan, billing status, and a Stripe customer reference — never full card numbers.

Data & hosting

Managed cloud infrastructure, encrypted in transit.

RaveHQ runs on managed cloud infrastructure (Cloudflare for the site and edge network, Railway for application hosting). We don't run our own servers or data centers — we rely on these providers' operational security, uptime, and patching practices.

Every connection to RaveHQ — the website, the audit tool, and account access — is encrypted in transit over HTTPS/TLS. There is no unencrypted path to or from our servers.

How we use your data

Used to run your account. Never sold.

Your Google Business Profile access and review data are used only to deliver the service you signed up for: scoring your RaveScore, drafting review responses, tracking local rank, and building your weekly action queue. We do not sell your personal data or your business's data to advertisers, data brokers, or any third party.

This aligns with our full Privacy Policy, which covers what we collect, how long we retain it, and your rights to access, export, or delete it.

Report a concern

Found a security issue? Tell us directly.

If you believe you've found a security vulnerability or have any concern about how your data is handled, email us directly:

[email protected]

We respond to security reports within one business day. Please include as much detail as possible so we can investigate quickly.

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